Telemedicine
​Get the care you need without leaving home. With Well360 Virtual Health, you can connect with a doctor, therapist, or specialist anytime, anywhere using your phone, tablet, or computer. Whether it is a late-night illness, a quick question, or ongoing support, telemedicine makes it easy to access high-quality care when it works best for you.
​
What You Can Use It For
Telemedicine is a great option for many everyday health needs, including:
-
Colds, flu, and sinus infections
-
Allergies and sore throat
-
Pink eye and earaches
-
Minor injuries and skin conditions
-
Behavioral health support, including therapy and medication management
Available 24/7
Doctors are available around the clock for urgent care needs, so you can get help when your primary care doctor is not available.
What it Costs
Your cost for telemedicine depends on the medical plan you are enrolled in:
-
PPO Plan: $25 per visit
-
Qualified High Deductible Health Plan (QHDHP): You pay $0 after you meet your deductible
Telemedicine is often a lower-cost alternative to urgent care or the emergency room, making it a smart first step when you need care quickly.
How to Get Started
-
Log in or create your account
-
Select “Get Care” to access Virtual Health services
-
It is recommended to set up your account before you need care
Download the App
For the easiest experience, download the My Highmark app and access Well360 Virtual Health right from your phone:
-
Apple App Store: Click here
-
Google Play Store: Click here
With the app, you can manage your care, connect with providers, and access telemedicine services all in one place.